Orbit Spins Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Orbit Spins Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website or its services, you confirm that you understand and agree to these terms.

Orbit Spins operates under licence ALSI-192407024-FI2 issued by the Offshore Finance Authority of the State of Anjouan (AOFA) under the Computer Gaming Licensing Act 007 of 2005.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Orbit Spins Casino website, account services, games, promotions and related features. They form a legal agreement between you and the operator of the website. If you do not agree with these terms, you must not access the website or use the services.

You should also read any other policies or rules displayed on the website. These may include the Privacy Policy, Responsible Gambling information, promotion-specific terms, payment rules and game rules. Those documents form part of the terms that apply to your use of the relevant service. If a promotion has additional conditions, those conditions will apply to that promotion.

Orbit Spins Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, changes to the services, security needs or operational considerations. The current version will be made available on the website. Your continued use of the services after an update means that you accept the revised terms. You should check this page regularly.

Eligibility and lawful use

You must be at least 18 years old and legally permitted to use the services in the place where you are located. You are responsible for checking whether online gambling is lawful for you. Access may be restricted in some jurisdictions, locations or circumstances. You must not use the website if doing so would breach any law, regulation, court order or other legal obligation that applies to you.

The services are intended for personal entertainment. You must not use an account for another person, operate an account on behalf of someone else, or allow another person to access your account. Business, syndicated, automated or professional use is not permitted unless expressly approved by the operator.

2. Accounts, verification and acceptable use

To use some features, you may need to register an account and provide accurate, current and complete information. This can include your name, date of birth, residential details, contact information and payment information. You must update your information if it changes. Providing false, misleading or incomplete information may result in access being restricted or an account being closed.

You may only hold one account unless the operator has expressly authorised otherwise. Duplicate, linked or improperly created accounts may be reviewed. If more than one account is identified, the operator may take reasonable steps to consolidate, suspend or close the relevant accounts and review any associated transactions.

You are responsible for keeping your login details confidential and for all activity carried out through your account. You must use a strong password, avoid sharing your credentials and notify the operator through the available support channels if you suspect unauthorised access. You should also secure the device and internet connection used to access your account.

Identity and security checks

The operator may carry out age, identity, location, payment, source-of-funds or other verification checks. You may be asked to provide documents or information that reasonably supports the details supplied during registration. These checks help protect players, prevent fraud, meet applicable obligations and maintain the security of the services.

An account, payment or withdrawal may remain restricted while a review is being completed. You must provide information that is genuine, readable and relevant to the request. If required information is not provided, cannot be verified or raises a reasonable concern, the operator may refuse a transaction, suspend an account or take other action permitted by these terms and applicable law.

Prohibited conduct

Using the services while under the minimum legal age or while located in a restricted jurisdiction.
Using another person's account, payment method or identity without proper authority.
Attempting to bypass location, identity, security or responsible gambling controls.
Using bots, scripts, automated software, scraping tools or other technology intended to interfere with the website or games.
Taking part in fraud, money laundering, collusion, cheating, manipulation or any other dishonest activity.
Introducing malware, harmful code or material that could damage, overload or disrupt the website.
Using the website to promote unlawful activity, harass others or infringe another person's rights.
Trying to exploit an error, technical fault, pricing mistake or vulnerability instead of reporting it through the available support channels.

3. Deposits, withdrawals, games and promotions

You may deposit funds using payment methods made available through your account. You must use a payment method held in your own name or one that you are authorised to use. The operator may decline, reverse or review a deposit where the payment cannot be verified, appears unauthorised, conflicts with these terms or creates a security concern.

You are responsible for checking the amount and destination of each transaction before confirming it. Please do not deposit more than you can afford to lose. A deposit is not a guarantee that a withdrawal request will be approved, as withdrawals may be subject to account, identity, payment and compliance checks.

Withdrawal requests may be processed only after applicable checks have been completed and any relevant requirements have been satisfied. Funds may be returned through an approved method and may be subject to restrictions designed to prevent fraud or misuse. If a payment is reversed, disputed or found to be unauthorised, the operator may recover the relevant amount from the account, where permitted by law.

You are responsible for any taxes, duties or reporting obligations that may apply to your use of the services or receipt of funds. If a transaction is rejected or delayed by a bank, payment provider, telecommunications provider or other third party, the operator may not be responsible for that third-party action, subject to your rights under applicable law.

Games and results

Games are provided for entertainment and are subject to the game rules shown on the website. You should review those rules before playing. Where a game result is determined by a technical system, the result recorded by that system will generally be treated as final, except where there is a clear error, security issue or legal reason to review it.

If a game, transaction or account balance contains an obvious technical or administrative error, the operator may correct the error and reverse or adjust the affected activity. This may include correcting a balance, cancelling an affected play or returning an amount that was incorrectly credited. The operator will take reasonable steps to handle such matters fairly and in accordance with applicable law.

Promotions and bonuses

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer may have its own eligibility rules, expiry period, wagering or play requirements, qualifying games, transaction limits and other conditions. You should read the terms for an offer before accepting or using it.

Unless expressly stated otherwise, a promotion is limited to one eligible person, household, device, payment method or other qualifying basis. The operator may withdraw or amend an offer where there is a reasonable reason to do so, including suspected misuse, technical error, fraud or a change in legal requirements. A promotion must not be used in a way that manipulates the intended purpose of the offer.

Where a promotion has been awarded in error, or where eligibility conditions have not been met, the operator may remove the promotional benefit and any associated winnings, subject to applicable law. Promotional terms do not limit any rights you may have under Australian consumer law.

4. Responsible use, suspension and legal information

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and never chase losses. Do not gamble when you are upset, intoxicated or under pressure from other people.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support. Available account controls may include deposit limits, time reminders, cooling-off options or self-exclusion tools. You can use the responsible gambling information on the website to learn more about the options available to you.

Suspension and account closure

You may request account closure or use an available self-exclusion option. If you ask for an account to be closed because of gambling concerns, you should not attempt to open another account or use another person's account. The operator may also suspend or close an account where it reasonably considers this necessary for security, compliance, responsible gambling, fraud prevention, technical or operational reasons.

When an account is suspended or closed, access to some or all services may stop immediately. The operator may review pending transactions and any remaining balance in accordance with these terms and applicable law. Any rights or obligations that arose before closure will continue where necessary, including obligations relating to verification, disputes, payments, privacy and responsible use.

Website availability and liability

The operator will take reasonable steps to provide a secure and reliable website, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, software faults, internet services, device issues, telecommunications failures, cyber incidents or circumstances outside reasonable control. If a service is unavailable, you should not assume that a transaction or game request was completed unless it is shown in your account.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation. To the extent permitted by law, the operator is not responsible for loss caused by your failure to keep account details secure, use the services lawfully or follow the game and promotion rules.

Questions, complaints and applicable law

If you have a question, payment concern or complaint, please use the support or contact options displayed on the Orbit Spins Casino website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. Complaints will be considered in a fair and reasonable manner, subject to verification and applicable procedures.

These Terms & Conditions are intended to operate with the laws and consumer protections that apply to your use of the services. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. The failure to enforce a provision immediately does not mean that the provision has been waived.