Privacy Policy

Information that may be collected and why it is used

A casino website typically handles several categories of information. The exact information requested may vary depending on the account, payment method, security checks and services used. Orbit Spins Casino may collect information directly from players, automatically from devices and browsers, or from service providers involved in supporting the website.

• Account details, such as a player’s name, date of birth, username, password, contact details, residential information and account preferences. These details help create and manage an account, provide requested services, communicate with the player and keep account records accurate.
• Identity and verification information, which may include copies or details from identity documents, information used to confirm age and identity, and information needed to understand whether an account is being used by the correct person. This information supports verification, security and anti-fraud checks.
• Payment and transaction records, such as deposits, withdrawals, payment references, account balances, gaming activity and related transaction information. These records help process transactions, investigate disputes, detect unusual activity and maintain accurate financial records.
• Communications and support information, including messages sent to support, questions, complaints, feedback and records of interactions. This information helps respond to requests, resolve issues, improve service and keep a reliable history of account communications.
• Device and technical information, such as an IP address, browser type, operating system, device identifiers, language settings, time zone, approximate location, pages visited, access times and information about how the website is used. This supports website operation, troubleshooting, security and service improvement.
• Cookie and similar technology information, including identifiers used to remember preferences, understand website usage, maintain sessions and support relevant communications where permitted.

Information is generally used to run and administer player accounts, provide casino services, process requests, communicate important account messages and offer customer support. It may also be used to verify identity and age, perform anti-fraud and security checks, identify suspicious or prohibited activity, protect players and the website, and maintain the integrity of games and transactions.

Information may be used to meet legal and compliance obligations, respond to lawful requests, keep appropriate records, manage complaints, enforce applicable terms, and establish or defend legal claims. It may also be used for internal analysis, testing, quality assurance, website development and service improvement. Where marketing communications are sent, they will generally be based on the available communication preferences and any consent or other permitted basis that applies.

Information from third parties

Some information may be received from payment providers, identity verification services, fraud prevention services, technology providers or other partners that help operate the website. Publicly available sources or information connected with a security or compliance check may also be considered where appropriate. Any third-party information is used for relevant operational, security, verification or legal purposes.

When information may be shared

Personal information may be shared with carefully selected providers that perform services such as hosting, payment processing, identity verification, fraud prevention, customer support, information security, analytics and communications. These providers should only use information as needed to perform their services or as otherwise permitted.

Information may also be disclosed where necessary to protect players, prevent fraud or other unlawful activity, investigate security incidents, enforce applicable terms, resolve disputes, comply with a legal obligation or respond to a valid request from an authorised public body. If the business or part of its operations changes, information may be transferred as part of that change, subject to appropriate handling requirements.

Your privacy rights and how to contact us

Depending on the circumstances and applicable privacy requirements, players may have rights concerning the personal information held about them. These rights are not always absolute, and a request may need to be assessed before it can be completed. For example, information may need to be retained for legal, security, fraud prevention or dispute-related reasons.

• Access: request information about the personal data held about you and, where appropriate, a copy of that information.
• Correction: ask for inaccurate, incomplete or outdated personal information to be corrected or updated.
• Deletion: request deletion of your personal data where there is no continuing reason to keep it. Deletion may not be possible where records must be retained or are needed for legal, security or dispute purposes.
• Marketing consent: withdraw consent to marketing communications at any time where marketing is based on consent. Players may also use an unsubscribe option in a marketing message where one is available. Withdrawing marketing consent will not normally affect essential service or account communications.
• Questions and complaints: ask questions about this policy or raise a concern about how personal information has been handled.

To exercise a data right, request access, request correction or deletion, withdraw consent to marketing, or ask a privacy question, contact support@orbitspinscasino.best. Please explain the request clearly and include enough information to help identify the relevant account or records. For security, identity may need to be verified before information is disclosed or account changes are made.

Requests will be considered and handled within a reasonable period, subject to the nature of the request, the information available and any applicable legal or security requirements. If a request cannot be completed in full, an explanation may be provided where permitted. Players should keep their account details up to date and tell support if information has changed.

Marketing preferences

Players can choose whether to receive permitted promotional communications. A player may withdraw marketing consent by contacting support@orbitspinscasino.best or by following the unsubscribe instructions included in a message, where available. Service notices, security alerts, transaction updates and other communications needed to operate an account may still be sent because they are not promotional messages.

Updates to this policy

This Privacy Policy may be updated when privacy practices, website features or applicable requirements change. Players should review this page periodically for the latest version. Continued use of the website after an update may indicate acceptance of the revised policy where acceptance is required, while any legally required notices or choices will be provided separately.